Data protection / Cookies

Cookies:

In order to allow the normal use of this webshop, we use cookies. Cookies are small text files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work, as well as to remember customers preferences and account Id. To order products you need to have cookies enabled.

Data protection  

All Data handed by our customers is for exclusive use of the store, in any ciscumstance will be disclosed to third parties.

Our data protection policy complies with the regulation (UE) 2016/679.

Our Privacy Promise:

We collect, use and store your personal data so that we can offer you the best products, services and website experience possible.

Your personal data is exactly what it says, it is yours and as such we are respectful of how we use it and how long we keep it.

We will always be transparent with you about what we do with your personal data, and we will always ensure that it is secure.

When we share your data with our service providers, we will always make sure they match our high levels of security.

From time to time you will receive marketing communications from us which keep you up to date with all our latest products, services and offers.

We will always offer you a clear and simple means of changing your communication preferences whenever you want to.

Returns:

If you have a wrong package and/or product and the error was due to E.Qi.Librium Herbs, the client would receive the merchandise requested at no additional cost.

To accept a return, both product and packaging must be in perfect condition and with all original content and the return performed within 7 days from receiving the order. It should also be included in the shipment, a copy of the invoice or packing slip. In case of damaged goods, the client should put himself in contact with the transport company, or failing with E.Qi.Librium Herbs, within a maximum of 24 hours and the damaged item will be resent or refunded as quickly as possible.

As a measure of food safety, we cannot accept returns when the customer changes his or her mind, this because we cannot put for sale a returned formula.

Disclaimer: Information contained on this page is not intended to replace the health care, diagnosis or treatment by the healthcare professionals.

E.Qi.Librium Herbs does not have answers to all problems.   If you think you may suffer from a severe problem, contact your doctor.